Feedback Loops     Feedback is invaluable You are allergic to it, and you can treat the allergy     The person you identify as and the person that the world experiences are not the same person. For every person in your life—every person you’ve interacted with—there is an alternate version of yo...

and how to make it more likely that they will Anytime I create an event and people don’t show up, I have a little voice in my brain that says: “It was me, wasn’t it? I didn’t create a good enough event. I don’t have enough social cred. I have, in some way, secretly offended all of these people an...

or, How a Dysfunctional Design Team Became a Case Study in Chaos   Chaos, Curiosity, and Hard Won Clarity: During this past week, I was situated at a veritable nexus of human creativity and dysfunction that is, in the midst of a design team that felt less like a collaboration of concerned profes...